If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Is CaseViewNet exclusive to CATalyst users?
CaseViewNet is for everyone! Virtually all CAT software can send to CaseViewNet via serial cables or an Internet connection with CaseViewNet Cloud Gateway. Cloud Gateway uses CaseViewNet Cloud Session Codes to send your realtime text to local and remote participants via an Internet connection. Cloud Session Codes have flexible pricing to fit the needs of officials, freelancers, CART providers and firms. Visit the CaseViewNet Cloud Session Code purchase page for full pricing details and to buy.Delete
Is CaseViewNet secure?
CaseViewNet uses 256-bit encryption over a secure connection from your computer to your clients so it is very secure.
For more information about CaseViewNet's security, check out our article here.Delete
What is the difference between a CaseViewNet License and a Cloud Session Code?
A CaseViewNet License is a CATalyst only solution that allows clients to receive the realtime feed through a local network connection. Usually all the clients are in the same room. This is done through either a Ethernet (wired) or Wi-Fi (wireless) connection. Clients connect to the reporter using either the CaseViewNet Windows app or the iCVNet app for iPad.
Cloud Session Code
Cloud Session Codes allow clients to receive the realtime feed from any CAT software using the internet. Clients connect to reporter using either the CaseViewNet Windows app, the iCVNet app for iPad, or CaseViewNet Browser Edition.Delete
Are CaseViewNet licenses and Session Codes separate purchases or can I purchase both at the same time.
CaseViewNet licenses and Session Codes are separate purchases but when you purchase a CVNet license, you can add a session code for a discounted price. You can purchase just the CaseViewNet license or just the Session Code if you like.Delete
Can I use a Cloud Session Code and use Realteam at the same time?
Most definitely! Simply connect to Realteam and use your Cloud Session Code as you normally would and you're ready to go.Delete
How do I use CATalyst to wirelessly send CaseViewNet Realtime to remote viewers?
You can do this with CaseViewNet Cloud. To access the cloud, you and the remote participants must have an Internet connection, a CaseViewNet license and a CaseViewNet Cloud Session Code. Cloud Session Codes have flexible pricing to fit the needs of officials, freelancers, CART providers and firms. Visit the our CaseViewNet page for details.
Our article on Starting a CaseViewNet Cloud Session will help get you up and running.Delete
How do I connect remotely with a CaseViewNet Cloud Session code and iCVNet/Browser/Windows App?
Our Solution Center article, Connect to CaseViewNet With a Session Code, will show you how to get all your clients connected.Delete
I do not have a CaseViewNet License, how do I send my realtime feed to a client using iCVNet/Browser/Windows app?
With an Internet connection, the Cloud Gateway app, and a Cloud Session Code you can wirelessly send to CaseViewNet without a CaseViewNet License.
The article CaseViewNet Cloud Gateway on the Stenograph Solution Center page will show you how to establish a connection.Delete
Can I output to viewers in the same room via a Wi-Fi router and use CaseViewNet Cloud to output to remote attorneys at the same time?
Yes. Since you will be connected to a Wi-Fi router for local realtime you will want to make sure the router has Internet connectivity for the CaseViewNet Cloud remote connections.Delete
How do I use CATalyst to wirelessly send CaseViewNet Realtime to viewers in the same room?
With Case CATalyst and a CaseViewNet license you can use a Wi-Fi router to output CaseViewNet to recipients in the same room. If you are a Case CATalyst user and do not have a CaseViewNet license, please visit our for CaseViewNet site for details and to order.
Our article on Starting a Local CaseViewNet session will help get you going.Delete
How do I connect to a local Wi-Fi realtime session with CaseViewNet for Windows or an iPad?
You will need to download and install CaseViewNet Windows app before installing. Our guide on Connecting to Realtime Through a Local Connection will show you the steps.Delete
Can I output to CaseViewNet over the Wi-Fi router and output using a Serial Cable at the same time?
Although CaseViewNet is compatible with most litigation support software, an attorney may still insist on using their own realtime viewer. You can output using a serial cable/StenoCast and CaseViewNet Wi-Fi at the same time.
In the CATalyst Translate dialog, select CaseView in the “Output To:” drop down field.
In the Translate dialog, click the Options button.
Click the Output to CaseView tab.
Configure the CaseView II Options for serial output
Check the box next to Output over comm port.
Select your output Com Port
Make sure the Direct (Cable) radio button is selected.
Click Apply and then OK to save the settings.
- Complete your normal process for realtime translation.
Can the viewers have the Internet while connected to my Wi-Fi router for CaseViewNet?
Yes. The LinkSys and TP-Link Wi-Fi routers sold by Stenograph have an Ethernet input port. This is a common feature available on most routers. If the court or deposition location has wired (Ethernet) Internet access available, connect the Ethernet cable to the Ethernet port on your Wi-Fi router. Internet access will be available to anyone connected to your Wi-Fi router.Delete